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Privacy Policy

At Xeravi (OPC) Private Limited (“Xeravi”, “we”, “our”, “us”), accessible from xeravi.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you when you:

  • Contact us via our website, email, or phone.
  • Fill out forms, place an order, or register for services.
  • Subscribe to newsletters or marketing communications.

The types of information collected may include:

  • Name, company name, and contact details (email, phone number, address).
  • Information related to your project requirements or inquiries.
  • Technical data such as IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To communicate with you, including customer support and updates.
  • To improve and personalize our website and service offerings.
  • To process payments and manage your projects.
  • To prevent fraudulent activity and ensure security.
  • For legal compliance and enforcement of our Terms of Service.

3. Log Files

Like most websites, we collect log file information including IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps, and click counts. This information is not personally identifiable and is used to analyze trends, administer the website, and improve user experience.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to:

    • Store visitor preferences.
    • Track website usage and improve user experience.
    • Customize website content based on browser type and user behavior.

    You can disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Third-Party Services

We may engage trusted third-party service providers (such as hosting providers, analytics tools, or payment processors) to assist in operating our website. These third parties may collect and process information in accordance with their own privacy policies.

Xeravi has no control over and is not responsible for the privacy practices of third-party websites or advertisers linked from our website.

6. Data Protection Rights

Depending on your location, you may have certain data protection rights under applicable laws (including GDPR and CCPA). These may include:

  • The right to access, update, or delete your personal data.
  • The right to object to or restrict processing.
  • The right to data portability.
  • The right to withdraw consent at any time (where applicable).

To exercise your rights, please contact us at info@xeravi.com. We will respond within one month as required by law.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided such information, please contact us immediately, and we will promptly remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal, operational, or regulatory reasons. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us:

📧 Email: info@xeravi.com